Last updated: 2 September 2026
These Billing Terms and Conditions explain the payment methods we accept, how transactions are processed, and what to expect at checkout when purchasing from Greco Boutique. By placing an order, you agree to the terms described on this page.
Accepted payment methods
We accept the following secure payment methods at checkout:
- American Express
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Mastercard
- PayPal
- Shop Pay
- Visa
All payments are processed through Shopify Payments and authorised third-party payment providers. All transactions are subject to verification and authorisation by the relevant payment provider.
Currency
All prices on our website are displayed and charged in Pounds Sterling (GBP) and include VAT where applicable. If your card or account operates in a different currency, any exchange rate conversions and foreign transaction fees are determined by your financial institution. Greco Boutique is not responsible for such additional charges.
Pricing
The complete order total is clearly shown before you confirm your purchase. We reserve the right to update pricing at any time. However, price changes will not affect orders that have already been confirmed and paid for.
Payment authorisation
By completing a purchase you authorise us to charge your selected payment method for the full amount shown at checkout. Payment is typically captured at the moment your order is placed. Your bank may temporarily hold funds; this process is outside our control. Orders are not dispatched until payment has been authorised.
Order confirmation
Successful payment triggers a confirmation email to the address used at checkout. If you do not receive it shortly after ordering, please check your spam folder or contact us at support@grecoboutique.com.
Payment security
All transactions on our website are protected by SSL encryption. We never store your full card details; authorised processors handle all payment data in accordance with PCI-DSS standards.
Failed or declined payments
Declined payments prevent order processing. Common reasons include incorrect details, insufficient funds, bank security restrictions, or an expired card. Please verify your details and try again, or use an alternative payment method. Contact your bank if the issue persists; Greco Boutique is not liable for declines caused by your financial institution.
Fraud prevention
We may hold orders for verification, request documentation, or refuse suspicious transactions. Confirmed fraudulent orders receive full refunds.
Chargebacks
Please contact us before initiating a chargeback — most issues can be resolved quickly. If a dispute proceeds without prior communication, we reserve the right to dispute it by providing relevant documentation.
Cancellations and refunds
See our Return & Refund Policy for full details. Refunds are always issued to the original payment method used at checkout and processed within 7 days of receiving your return. Please allow an additional 3–10 business days for the amount to appear, depending on your bank or payment provider.
Changes to these terms
We may update these Billing Terms and Conditions from time to time to reflect changes in our payment processes or legal requirements. The most current version will always be published on this page with an updated date at the top.
Contact information
Store name: Greco Boutique
Address: 36 Woodbury Rd, Walderslade, Chatham ME5 9HS, United Kingdom
Email: support@grecoboutique.com
Phone: +44 800 088 4803
Support hours: Monday – Friday, 9:00 AM – 5:00 PM (UK time)
Response time: Within 24 hours on business days. Weekend messages are answered on Monday.
You can also reach us via the contact form on our Contact Page.